Who we are

We built JoltReview for businesses that want reviews the right way

Local businesses need reviews, but they also need trust. JoltReview helps businesses ask for honest feedback, make public review links easy to access, and use customer insights to improve.

About JoltReviewCustomer feedback & reputation growth. Who we are and how we help local businesses get more reviews.

Why we built JoltReview

Online reviews can shape whether a customer chooses your business. The businesses that grow sustainably listen to every customer—not just the loudest ones. JoltReview was built to help you collect honest feedback from every customer, understand what is working, recover unhappy customers, and earn reviews that reflect real experiences.

Our belief

The best reputation strategy is simple: ask honestly, listen carefully, follow up quickly, improve consistently. That is what JoltReview helps you do.

Why businesses choose us

Honest feedback, equal review access, and AI-powered insights for local businesses.

  • Honest feedback from every customer

    Ask every customer for honest feedback and give every customer the same public review options.

  • Built for trust

    Honest feedback, equal review access, and AI-powered insights in one place.

  • One link, one QR code

    Share your review link by QR code, receipt, email, SMS, table tent, or checkout page.

  • AI-powered insights

    Turn customer responses into summaries, themes, trends, and recommended actions.

What we do

You get a unique review link and QR code. Customers use it after a real experience: they rate their experience, leave private feedback, and can access the same public review options regardless of rating. You also get a Feedback Inbox, AI Feedback Insights, campaign tracking, and a Review Reply Assistant to help you respond professionally.

Who we serve

JoltReview is built for local businesses, service providers, and multi-location teams that want to collect honest customer feedback, improve service, and grow their reputation responsibly.

  • Restaurants
  • Salons & spas
  • Dental & medical
  • Gyms
  • Auto shops
  • Retail & services

Why reviews matter

Reviews drive where customers go. They affect your place in local search and build trust with people who've never visited. JoltReview helps you earn more honest reviews and improve customer experience through better feedback, follow-up, and insight.

How the Honest Review Flow works

After a real experience, customers rate their experience and leave honest feedback. Every customer then sees the same public review options — positive, neutral, or negative.

Customer visitsSubmit feedbackSame public review options for everyone