Terms of Service

Last updated: 2025-03-15. By using JoltReview (“Service”), you agree to these Terms. If you use the Service on behalf of a business, you represent that you have authority to bind that entity.

JoltReview is a subsidiary of KAAI TECH LLC. The Service is operated by KAAI TECH LLC. Subscription and other payments for the Service are processed by KAAI TECH LLC through its Stripe account. Charges on your payment method may appear as “KAAI TECH LLC” or a similar descriptor on your bank or card statement.

1. Acceptance and eligibility

You must be at least 18 (or the age of majority where you live) and able to form a binding contract. You must provide accurate information and keep your account secure. You are responsible for all activity under your account.

2. Description of the Service

JoltReview provides tools to help businesses collect and manage reviews: review funnels, QR codes, links, analytics, AI-assisted review writing, and related features. We may add, change, or discontinue features with reasonable notice where practical.

3. Account and use obligations

You must use the Service in compliance with these Terms and our Acceptable Use Policy. You must not share account credentials, circumvent access controls, or use the Service for illegal or fraudulent purposes. You are responsible for content you upload and for ensuring you have rights to use any business data and review links you provide.

4. Acceptable use

Use must comply with our Acceptable Use Policy. Violations may result in suspension or termination of your account and access to the Service.

5. Intellectual property

We own or license the Service, software, design, and our trademarks. We grant you a limited, non-exclusive, non-transferable license to use the Service for your internal business use in accordance with these Terms. You retain ownership of your content; you grant us a license to use, store, and process it to provide and improve the Service.

6. Disclaimer of warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE UNINTERRUPTED, ERROR-FREE, OR SECURE OPERATION.

7. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE AND OUR AFFILIATES, OFFICERS, AND EMPLOYEES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM OR RELATED TO THE SERVICE OR THESE TERMS. OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM OR RELATED TO THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS BEFORE THE CLAIM (OR ONE HUNDRED U.S. DOLLARS IF GREATER).

8. Indemnification

You agree to indemnify and hold us harmless from claims, damages, and costs (including reasonable attorneys’ fees) arising from your use of the Service, your content, or your violation of these Terms or applicable law.

9. Termination

You may stop using the Service and close your account at any time. We may suspend or terminate your access for violation of these Terms, the Acceptable Use Policy, or for any other reason with notice where required. Upon termination, your right to use the Service ends. Sections that by their nature should survive (e.g. IP, disclaimer, limitation of liability, indemnification) will survive.

10. Governing law and disputes

These Terms are governed by the laws of the United States and the State of Delaware, without regard to conflict of laws. Any dispute shall be resolved in the courts located in Delaware. (Update this to your jurisdiction if required.) Nothing limits your rights under mandatory consumer protection laws in your jurisdiction.

11. General

These Terms constitute the entire agreement regarding the Service. We may modify these Terms; we will post the updated version and update the “Last updated” date. Continued use after changes constitutes acceptance. If any provision is held invalid, the remainder remains in effect. Our failure to enforce a right does not waive it.

12. Contact

Questions: [email protected] or contact form.